Contact Us

From quotes to claims, we can answer your questions. Give us a call, we're all ears!

  • call us: 1-877-218-7865

    Call Us:

    We are open (Eastern Time):
    Monday – Friday, 8:00am-10:00pm
    Saturday, 9:00am-5:30pm
    Sunday, 10:00am-6:30pm

    Auto

    To report a new claim
    877-321-2090

    For an existing claim
    877-321-2091

    To make a payment
    877-321-2092

    To speak with a Service agent
    877-321-2093

    To speak with a Sales agent
    877-321-2094

    Home/Rent

    To speak with a Claims agent
    866-535-8768

    To speak with a Service agent
    866-423-8920

    To speak with a Sales agent
    888-377-2445

  • email us: customerservice@elephant.com

    Email Us:

    Send your general questions to customerservice@elephant.com. We'll do our best to respond within 24 business hours.

    Your security is important to us.
    Please do not include personal or sensitive information in your email. Elephant works hard to protect your privacy. Read our Privacy & Security policy to learn more.

  • Write Us:

    Elephant Insurance
    P.O. Box 5005
    Glen Allen, VA 23058-5005

  • Send a Payment:

    Elephant Insurance
    P.O. Box 75658
    Baltimore, MD 21275-5658

  • Advertising

    If you work in advertising sales or have a sponsorship opportunity you would like us to consider, please send an e-mail with your request and contact information to advertising@elephant.com

  • Press Inquiries

    Please send your request to pr.mailbox@elephant.com